Fully managed IT. You do what you do.

Problems caught early, before they turn into downtime.

Let us handle the IT, because that’s what we do. Our technicians manage your on-premise, cloud or hybrid network end to end, with an emphasis on the experience of the actual end user, not just the machine.

Fully managed IT services

Everything IT, so you can focus on your work

We offer an extensive range of services under our fully managed IT, designed for the diverse needs of businesses. You focus on your core operations while we handle every IT-related concern with expertise and reliability.

Proactive monitoring and maintenance keep your systems performing and downtime to a minimum, and when your staff need help, they reach a team that already knows your setup.

Whatever your setup

Fully managed

  • On-premise, cloud or hybrid networks
  • Proactive monitoring and maintenance
  • A help desk your staff can reach
  • Security, backups and planning built in

What’s included

Nine parts of fully managed IT

Everything your business needs from its IT, managed together so nothing falls between the cracks.

Comprehensive IT management

End-to-end management of your IT systems and infrastructure: regular monitoring, maintenance and proactive management of networks, servers and devices for optimal performance and minimal downtime.

Security and compliance

Firewall management, intrusion detection, antivirus protection and regular security audits, plus compliance with the industry standards and regulations that safeguard sensitive data.

Security & pen testing

Data backup and disaster recovery

Reliable backups and a disaster recovery plan to protect you against data loss: regular backups, secure storage and rapid restoration when something unforeseen happens.

Backup & disaster recovery

Help desk and support

A dedicated help desk and support team for prompt assistance with any technical issue, so daily operations see minimal disruption. Reach us by phone, email or live chat.

Strategic IT consulting

IT planning, budgeting and best practices that align your infrastructure with your business goals and improve efficiency, productivity and scalability.

Cloud services

Cloud migration, management and optimization, so you get the most from the cloud for collaboration, storage and cost efficiency.

Cloud services

Network management

Every aspect of your network, from design and implementation to ongoing monitoring and maintenance, for reliable connectivity, solid performance and swift resolution of issues.

Network build-out

Software and hardware management

Procurement, installation and management of your software and hardware, with regular updates, patches and lifecycle management to keep every system current and efficient.

Vendor management

We act as your liaison with IT vendors, handling communications, negotiations and issue resolution, so you get the best value from your IT investments.

Getting started

How working with us starts

A conversation, a look at your setup, then a partner that looks after it.

  1. 1

    Get in touch

    Call, email or send a message. Tell us what’s working and what isn’t.

  2. 2

    We look at your setup

    We learn how your office actually works: people, devices, network and phones.

  3. 3

    We take it on

    Monitoring, backups, security and support get set up around the way your team works.

  4. 4

    A partner on your side

    When something goes wrong, you reach people who already know your setup.

Partner story

At Indera we are very happy to have Kishmish as our partner in all things IT. They have great bench strength. They have supported us with digital and database work, website development, helpdesk, and network security and management. The Kishmish team is very patient, they listen, and I don’t have to speak IT with them.

Dan KelleyChief Operating Officer, InderaNonprofit

Vendors

The platforms we work with

Hardware, software and management tools we use to run, monitor and support our partners’ IT.

  • Dell
  • HPE
  • Microsoft
  • Lenovo
  • NinjaOne
  • Nerdio
  • Printix
  • Adobe
  • Auvik

Related services

Other ways we look after your IT

Managed IT that keeps your business running without disruptions

Expert management, robust security, strategic consulting and reliable support. Tell us about your setup.